SkillCampVR

AI Operations Assistant

The experton every shift

Your most experienced people can't be on every shift. The Operations Assistant is. Ask by voice, photo, or text — and get the right answer in seconds, pulled only from your own approved documents, with the source shown every time.

A worker holds a phone running the Operations Assistant, which asks “How can I help you today?”

Trusted by industry leaders

AllService
BIG
NICE Aircraft Services & Support GmbH
Dussmann
JCAII Inc
TKH
E.ON
IBS
ISS
Kötter
LECA
Pond Academy
Power
Secura Protect
Securitas
VD Mayr
Stölting
Südwest
VSU
AllService
BIG
NICE Aircraft Services & Support GmbH
Dussmann
JCAII Inc
TKH
E.ON
IBS
ISS
Kötter
LECA
Pond Academy
Power
Secura Protect
Securitas
VD Mayr
Stölting
Südwest
VSU

The problem

Operational knowledge is your most expensive asset. And it keeps leaving

Doing more with the team you already have is no longer a choice — for most operations it's the only path open.

01

Turnover erases know-how

When an experienced employee leaves, their site- and task-specific knowledge leaves with them. The next person starts from scratch.

02

Rules and documentation keep growing

More procedures, more evidence requirements, more audits — and the answer has to be right the first time, on site, under time pressure.

03

Experts can't be everywhere

Supervisors and specialists spend hours a day answering the same routine questions instead of handling what actually needs them.

Context-aware answers

Answers that fit the person asking

The assistant knows who's asking, where they're working, and which rules apply there. Every answer comes from your own approved documents — nothing else.

Knows the site and the role

The same question gets a different answer at Frankfurt T1 than at Munich T2 — because the rules there are different.

Answers only from your documents

Your procedures, regulations, and training content. No public internet. Every answer shows its source.

Voice or text

Workers speak the question or type it. The answer comes back in their own language.

Says “I don't know” instead of guessing

If your documents don't cover it, the assistant tells you so. It never makes something up.

Everything is logged

Every question and answer is saved with time, role, and user ID. Export it for an audit in one click.

Works without internet

Optional offline mode for tunnels, depots, and restricted areas.

The hidden cost

Your teams are already asking AI. Just not yours

General AI tools are running on personal phones during shifts right now — translating instructions, drafting reports, looking up procedures. Your operational data goes with them.

What's happening today

77%of employees

paste company data into public AI tools. Most don't tell anyone.

82%of workplace AI use

runs through personal, non-corporate accounts.

What replaces it, sanctioned and yours

Trusted answers only

quotes only your own instructions, procedures, and internal guidelines. Will not invent.

Your data stays your data

a closed, private environment; nothing leaves your perimeter, nothing trains a public model.

Every Q&A logged and time-stamped

audit evidence generated automatically.

You decide who sees what

per role, per site, per shift.

You don't stop your teams using AI by banning it. You replace it with something better — and yours.

In the moments that count

Different shifts. Different problems. Same assistant

Voice, photo, or text — an answer in seconds, from your own procedures, with a full audit trail.

07:30

New starter, first week

Site-specific protocols from day one: procedures, access rules, and emergency steps on demand — no shadowing required.

Faster ramp. Fewer mistakes in the first 30 days.

14:20

Something looks wrong

Routine round

The employee photographs the equipment, label, or document in question. The assistant reads it, checks it against current records, and returns the status, next steps, and escalation path.

Right call, first time. No waiting for a callback.

21:47

A procedure nobody remembers

Rare special case

A situation that comes up twice a year. The assistant walks the employee through the correct steps in the right order — no searching through binders, no waking anyone up.

The right response, even for edge cases.

22:05

Systems down

The relevant checklist, the right contact, and a structured action plan for the acute situation — even offline.

A calm, ordered response instead of guesswork.

22:55

Documentation at end of shift

The employee answers guided questions; the assistant drafts a structured, consistent report in real time, submitted before the shift ends.

Better evidence. Fewer disputes. Audit-ready records.

03:14

Emergency, one person on site

Immediate action steps, the emergency call script with the exact site details, and an incident report half-written by the time help arrives.

Faster response. A defensible record.

Live incident demo

Here's what that looks like in a real emergency

A fire-safety operator at a chemical plant, mid-incident, hands full — voice only. Watch what the assistant does.

The Operations Assistant answers a voice question about a leaking solvent drum at a chemical plant. It returns five numbered containment steps and cites its sources: DGUV V1, the site SOP, the hazmat playbook, and the building evacuation plan. It then logs the exchange to the incident report. Six callouts mark: Voice-first interaction; Site-specific knowledge; Incident-context tone; Regulation and site procedure, cited together; Logged to incident report; Multi-turn follow-up.

How it works

Your documents go in. Cited answers come out. Everything is logged

The assistant reads only from materials you've approved. Three kinds of sources feed it — and every answer shows exactly where it came from.

01

Approved sources

Company procedures

  • Patrol procedures
  • Screening manuals
  • Role binders

Regulations

  • DIN 77200, EU 2025/920, §34a GewO, ISAGO, DGUV

Training knowledge

  • VR scenario decisions
  • Desktop course content
  • Instructor notes
02

Operations Assistant

  • Retrieves only from your documents
  • Never guesses
  • Logs every interaction
  • Works offline
03

Cited answer + audit log

5 immediate steps

  1. Trigger evacuation alarm
  2. Clear personnel within 25 m
  3. Notify Site Fire Brigade
DGUV V1 §16

Logged to incident report:

14:32 UTC · Operator F-209

Comparison

ChatGPT can't do this. By design

When your team uses public AI, your data leaves your environment, the answer cites Reddit, and the regulator never approved the source. The Operations Assistant is built the opposite way.

OpenAIGoogle GeminiAnthropic Claude

Public LLM (e.g. ChatGPT)

generic, hosted, internet-trained

  • Confidential SOPs leave your environment with every prompt
  • Cites Reddit, blogs, scraped content — no regulator approval
  • Hallucinates plausible procedures that don't exist
  • Internet required — fails in tunnels, depots, secure zones
  • No audit trail. No structured logging. No replay.
  • No knowledge of role, site, shift, regulation context
SkillCampVR

Operations Assistant

private, cited, deployable on-prem

  • Your data stays on your infrastructure — three deployment models
  • Cites only your certified SOPs, regulations, training
  • Says “not covered” instead of guessing — it can't make things up
  • Optional offline mode for tunnels, depots, restricted zones
  • Every interaction logged · audit-ready export · DIN 77200
  • Knows the operator, role, site, shift, and active regulation

The economics

A simple model. A short payback

Indicative for a typical large rollout — we model the exact numbers for your headcount and operations.

Five value levers

01

Routine questions absorbed

The assistant handles 60–80% of recurring frontline questions; supervisors get 20–30 minutes back per employee per shift.

02

New hires productive faster

Time from hire to fully productive drops by up to 5×. Less shadowing, more productive hours from day one.

03

Fewer incidents, better evidence

Better-written reports, fewer wrong escalations, cleaner audits. A single avoided compliance incident can pay for the platform many times over.

04

A stronger offer to your clients

An auditable, AI-supported service is becoming a differentiator in bids and renewals.

05

Fewer people walk away

Clients see meaningful turnover drops — saving recruitment, onboarding, and requalification costs.

Typical payback window

6–9months

Most clients pay back the platform with one or two of these levers — the rest are upside.

Deployment options

Runs wherever your security team needs it to

Three ways to deploy. Pick the one your security team can approve today.

SkillCampVR Cloud

Hosted on our EU infrastructure (Frankfurt + Amsterdam). Fastest to launch, lowest IT lift, GDPR-compliant.

EU data residencySSO + RBAC99.9% SLA

Customer Cloud

We deploy into your AWS, Azure, or private VPC. Your tenant, your encryption keys, your audit boundary.

BYOK encryptionVPC isolationCMK rotation

On-Premises

Air-gapped deployment for VS-NfD-grade environments. The model and data never leave your network.

Air-gap capableVS-NfD-readyNo external calls

Built to fit your operations

Speaks your team's language. Plugs into your stack

Languages

German + English native. More on request.

GermanGerman
EnglishEnglish
FrenchFrench
ItalianItalian
SpanishSpanish
DutchNetherlands
PolishPolish
TurkishTurkish

+ on request

Integrations

HRIS:

Workday
SAP SuccessFactors
Personio
BambooHR

LMS:

Cornerstone
Moodle
TalentLMS
Custom

SIEM:

Splunk
Elasticsearch
IBM QRadar
Microsoft Sentinel

Identity:

Okta
IBM QRadar
OneLogin
Microsoft Sentinel

Getting started

Your documents, as they are. Live in 4–6 weeks

1

Hand over your documents as-is

Procedures, work instructions, manuals, site documents — PDF, Word, even video.

No reformatting, no IT project.

2

We build your private knowledge base

Your content is ingested, structured, and access-scoped by role, site, and team.

3

Your teams ask, it answers

On any smartphone or tablet, in any language, with every answer cited and logged.

Frequently asked questions

Common Questions About AI Operations Assistant

Yes. Stand-alone deployment is supported. The strongest fit is alongside the VR Training Platform, but stand-alone is the right starting point if your training is elsewhere.

Primary input is photo + short text. Voice supported for quieter contexts.

Single sign-on identifies the user, role, and permissions. Location services identify the site.

Any language. Answers in the user's preferred language, regardless of the language of the source content.

No. Critical procedures cache locally. Data syncs when connectivity returns.

Authorised personnel upload new documents through a secure interface; the AI re-indexes automatically. Updates are versioned and auditable.

Yes. Multi-tenant by site, region, business unit, or end-client.

Yes — Article 4 compliance is built in, and the records you need are generated automatically.

See it answer a question from your own procedures

Book a Demo